Jawonna became a member of 1st Financial Federal Credit Union (now Alltru Credit Union) in 2016 when she financed her car with the credit union. Everything was going as planned, when suddenly her car was in need of significant repairs and not drivable.
Unfortunately she and her husband couldn’t afford the repairs and soon after, Jawonna was let go from her job for not having reliable transportation. With no job, she fell behind on her payments to the credit union and felt hopeless.
Fortunately, the Alltru Account Resolution department was in contact with Jawonna and listened to her story. They explained how we could work together to find a solution to help her family find stability. Thanks to innovative lending options at the credit union, Jawonna and her husband were able to get her vehicle repaired which helped Jawonna to get a new job. Soon they were able to gain extra income and get their car loan payment current. Jawonna said if it wasn’t for the patience and guidance of her credit union, she doesn’t know where she would be right now. “It was nice to have someone in our corner fighting for us.”
“You automatically think that when the bank is calling, they just want their money and they don’t care about any of your excuses. Little did I know, my credit union was willing to work with me.”
Alltru is a $250M Community Development Financial Institution (CDFI) credit union in the St. Louis region.
As a CDFI, Alltru has forged many important and innovative relationships with local community and government partners so they can support clients who live or work in low income geographic areas.
These program partnerships allow Alltru to open low cost and free deposit products for their those who may not have otherwise had access to safe banking products.
Alltru operates branches in Wentzville and St. Charles in St. Charles County, Hazelwood in St. Louis County, and on Washington Ave in the heart of the City of St. Louis. They also have two full-time Financial Empowerment Specialists housed in local non profit and CDFI agencies in St. Louis.
Alltru is a member of the St. Louis CDFI Coalition, a partnership among eight CDFIs that offer an array of capital, development, and consulting services and share a common mission to empower a comprehensively healthy St. Louis community through support for nonprofits, small businesses, and communities facing disinvestment.
